EBK MANAGEMENT
12th Edition
ISBN: 8220100546563
Author: DAFT
Publisher: YUZU
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Question
Chapter 18, Problem 6DQ
Summary Introduction
To determine:
The most effective style of conflict handling for the given situation.
Introduction:
In the second stage (Storming) of development of a team, disagreements, conflicts take birth among the team members. The leader of the team tries to resolve the conflicts and clarify the doubts and queries of the team members. There are five styles of handling a conflict;
- Dominating style
- Compromising style
- Accommodating Style
- Collaborative style
- Avoiding style
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Students have asked these similar questions
First, what you understand by emotion play role in the perception of conflict? give an example of a type of conflict in your organization (or an imaginary) and by relating to the given example, should a manager try to eliminate the conflict?
Second, two business units of a company operate out of different buildings in a large city. The two business units offer different products to customers and have their own budgets. However, they must share training facilities located at headquarters, also in the city. This often creates conflict because both business units tend to want the training facilities at the same time. Describe the source(s) of conflict that are apparent in this situation and describe two potential solutions that would minimize this conflict.
It is argued that an individual’s personality is a factor in terms of the approach, which that individual will use to manage a conflict situation. Based on this premise, suggest and explain the most likely of the 5-conflict management approaches to be used by someone based on the following personality traits:
a) High Self-Monitoring
b) Low Emotional Stability
c) High Need for Power
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Respond to the following in a minimum of 175 words:
What conflict management strategy would you use to communicate this bad news to your friend?
Explain your rationale.
Knowledge Booster
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