Principles of Management
OER 2019 Edition
ISBN: 9780998625768
Author: OpenStax
Publisher: OpenStax College
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Textbook Question
Chapter 18, Problem 6CRQ
What circumstances indicate a firm should consider an external process for developing/acquiring technology?
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At the end of 2014, a large university hospital in the Netherlands launched a procurement tender exercise for surgical suture material. The rationale for hospital management to initiate this procedure was cost-cutting and standardization. The award criteria were focussed on the most economically advantageous tender. There were different suppliers on the market that were able to produce and deliver high-quality surgical suture material for a lower price than was currently being paid. Consequently, the tender was awarded to a new supplier.The top managers and purchasing manager who initiated the tender trod carefully and implemented this relatively small-scale change initiative according to some basic change management principles (e.g. Kotter, 2012): they built a guiding coalition that incorporated renowned medical specialists, they consulted department heads and they communicated the change to surgeons through different channels. Furthermore, it was recorded in the tender that the new…
Lance Best, the CEO of Barker Sports Apparel, was meeting with Nina Kelk, the company’sgeneral counsel, who also oversaw human resources. It had been a long day at the company’sBirmingham, England, headquarters, and in the early evening the two were going over theevaluations of each of Lance’s direct reports. Lance was struck by what he saw in CFO DamonEwen’s file. Most of the input was neutral, which was to be expected. Though brilliant and wellrespected, Damon wasn’t the warmest of colleagues. But one person had given him the lowestratings possible, and from the written remarks, Lance could tell that it was Ahmed Lund, Barker’shead of sales. One read: “I’ve never worked with a bigger control freak in my life.”“These comments are pretty vicious,” Lance said.“You’re surprised?” Nina asked.“I guess not,” Lance acknowledged.His CFO and his sales chief had been at loggerheads for a while. Ahmed’s 360 also contained afew pointed complaints about his working style1—no doubt from Damon.Lance…
Chapter 18 Solutions
Principles of Management
Ch. 18.1 - How do companies benefit from participating in an...Ch. 18.1 - What impact does electronic trading have on the...Ch. 18.1 - How are management of technology and management of...Ch. 18.1 - How can firms create value through good management...Ch. 18.1 - How has Acer managed its technology and innovation...Ch. 18.2 - How do managers develop technology and innovation?Ch. 18.2 - What are the advantages and disadvantages of each...Ch. 18.3 - Look at the Acer case at the beginning of the...Ch. 18.3 - Look at the Acer case at the beginning of the...Ch. 18.4 - How is Guidance Software responding to and helping...
Ch. 18.4 - What other types of forensics software do you...Ch. 18.4 - What are the benefits and risks of Guidance...Ch. 18.4 - Look at the Acer case at the beginning of the...Ch. 18.4 - What goals did they accomplish?Ch. 18.5 - In the beginning, Acer was very entrepreneurial....Ch. 18.6 - What is organizational learning?Ch. 18.6 - What are the differences between leadership and...Ch. 18.6 - What forecasting techniques are used in the...Ch. 18.7 - How do you keep up with a constantly evolving...Ch. 18 - How do we define technology and innovation, and...Ch. 18 - What are the four areas that need to be managed by...Ch. 18 - What are the five Cs of managing innovation, and...Ch. 18 - How does an organization enhance its agility? When...Ch. 18 - Compare and contrast the advantages and...Ch. 18 - What circumstances indicate a firm should consider...Ch. 18 - How does a firm determine the type of external...Ch. 18 - What are the benefits of using internal sources...Ch. 18 - How does an entrepreneurial firm identify and...Ch. 18 - How does knowledge management impact the...Ch. 18 - Followship is critical to MTl—how does the...Ch. 18 - How does the management of technology and...Ch. 18 - What factors contributed to Novartiss invoice...Ch. 18 - How did IT help the company solve that problem?Ch. 18 - What other uses and functions does Input Accel...
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