Operations Management
Operations Management
17th Edition
ISBN: 9781259142208
Author: CACHON, Gérard, Terwiesch, Christian
Publisher: Mcgraw-hill Education,
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Chapter 18, Problem 4C
Summary Introduction

Case summary:

Company D operates theme parks all over the world. The idea of Company D is to ensure that all the guests are able to have a magical experience. The company wants to reduce the waiting time inside the theme park. The case explains the way the company can deal with the waiting time and make the experience even better.

To explain: If Company D should charge for Fastpass.

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