Bundle: Busn, 10th + Busn Online, 1 Term (6 Months) Printed Access Card + Mikesbikes-intro Simulation, 1 Term (6 Months) Printed Access Card
Bundle: Busn, 10th + Busn Online, 1 Term (6 Months) Printed Access Card + Mikesbikes-intro Simulation, 1 Term (6 Months) Printed Access Card
10th Edition
ISBN: 9780357004197
Author: Marcella Kelly, Chuck Williams
Publisher: Cengage Learning
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Chapter 17, Problem 5LO
Summary Introduction

To discuss: Strategies used by operations managers to improve the quality of services and goods.

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Chapter 17 Solutions

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