Cost Management
Cost Management
8th Edition
ISBN: 9781259917028
Author: BLOCHER, Edward
Publisher: Mcgraw-hill Education,
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Chapter 17, Problem 1Q
To determine

Explain the conceptual relationship between improvements in quality and financial performance.

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Explanation of Solution

The conceptual relationship between improvements in quality and financial performance are explained below:

The investments in quality results in improved quality and financial performance. The improved quality and the financial performance are interconnected to each other which means that the improvement in quality will lead to the improvement in financial performance. The improvement in quality in terms of products and services includes manufacturing cost reduction, inventory level reduction and lower product return rates. Such quality factors related with products and services will attract customers, improve the image of the product and would increase faster delivery of products and services to the customers.

The sale of goods and services at lower prices coupled with quality will attract customers and increase the market share of the company. Therefore, the combination of reduced costs and increased revenues will increase the financial performance.

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