ACCT. FOR GOV.&NONPROF. ENTITIES>CUSTOM
18th Edition
ISBN: 9781307515596
Author: RECK
Publisher: MCG/CREATE
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Textbook Question
Chapter 16, Problem 17.3EP
Which of the following is a true statement regarding a performance indicator?
- a. All health care organizations are required to report a performance indicator.
- b. Only governmental health care organizations are required to report a performance indicator.
- c. The purpose of reporting a performance indicator is to make it easier to compare the results of operations of not-for-profit health care organizations to those of for-profit health care organizations.
- d. The purpose of reporting a performance indicator is to assist in evaluating the efficiency and effectiveness of a health care organization’s operating activities.
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What are the differences between the strategic initiatives and operating activities of a health care organization?
a. What is the primary difference between financial statementanalysis and operating indicator analysis?b. Why are both types of analyses useful to health services managersand investors
East Alabama Medical Center uses nonfinancial performance measures to track the following objectives:
•
Maintain and improve the quality of clinical services.
•
Improve patient service.
•
Enhance employee recruitment and retention.
(a) Link each of these objectives to one of the four balanced scorecard perspectives.
Objective
Perspective
Maintain and improve the quality of clinical services
FinancialLearning & growthInternal business processesCustomer
Improve patient service
Learning & growthInternal business processesFinancialCustomer
Enhance employee recruitment and retention
Learning & growthCustomerInternal business processesFinancial
(b) Identify where on a balanced scorecard you would most likely find the following metrics:
Metric
Perspective
• Patient satisfaction score
Internal business processesFinancialCustomerLearning & growth
• Number of medication errors
Internal business processesLearning…
Chapter 16 Solutions
ACCT. FOR GOV.&NONPROF. ENTITIES>CUSTOM
Ch. 16 - Prob. 1QCh. 16 - Prob. 2QCh. 16 - Prob. 3QCh. 16 - Prob. 4QCh. 16 - What is an example of a performance indicator and...Ch. 16 - Prob. 6QCh. 16 - Prob. 7QCh. 16 - What are assets limited as to use and how do they...Ch. 16 - Prob. 9QCh. 16 - Prob. 10Q
Ch. 16 - Prob. 11QCh. 16 - Prob. 12CCh. 16 - Prob. 17.1EPCh. 16 - Prob. 17.2EPCh. 16 - Which of the following is a true statement...Ch. 16 - Prob. 17.4EPCh. 16 - Prob. 17.5EPCh. 16 - Prob. 17.6EPCh. 16 - Prob. 17.7EPCh. 16 - Wellness Psychiatric Clinic received a large...Ch. 16 - Prob. 17.9EPCh. 16 - Prob. 17.10EPCh. 16 - Prob. 18EPCh. 16 - Prob. 19EPCh. 16 - The Kyle Sports Medicine facility is a...Ch. 16 - Prob. 21EPCh. 16 - Prob. 22EPCh. 16 - Prob. 23EPCh. 16 - Prob. 24EPCh. 16 - Prob. 25EP
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Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, accounting and related others by exploring similar questions and additional content below.Similar questions
- Please describe the importance of financial information in healthcare organizations and list the users of financial information? and what is the role of coding information in healthcare organizations in claim generation?arrow_forwardWhat do you think are the requirements for launching a terrific quality team? Identify an issue (actual or hypothetical) . and What is the potential issue? (Health Care or other setting)arrow_forwardWhat mechanism is used to provide a systematic assessment of an organization's performance in implementing socially responsible programs, often based on predefined goals? Question 34 options: sustainability program code of ethics financial audit social auditarrow_forward
- What is forecasting in a healthcare business. Provide an example of how forecasting is conducted in a healthcare organization.arrow_forwardWhich of the following statements about performance targets is true? a.Performance targets have nothing to do with performance metrics. b.Performance targets are the same thing as strategic initiatives. c.Performance targets are the same thing as performance metrics. d.Performance targets are levels of improvement that management wants to achieve for performance metrics.arrow_forwardDescribe the staffing competencies needed for hiring team members in the back-end revenue cycle of a healthcare organizationarrow_forward
- Strategies that a hospital must do to achieve financial healthinessarrow_forwardA balanced scorecard is an integrated system of performance measures designed to support an organization’s strategy. The various measures in a balanced scorecard should be linked on a plausible cause-and-effect basis from the very lowest level up through the organization’s ultimate objectives. The balanced scorecard is essentially a theory about how specific actions taken by various people in the organization will further the organization’s objectives. The theory should be viewed as tentative and subject to change if the actions do not in fact result in improvements in the organization’s financial and other goals. If the theory changes, then the performance measures on the balanced scorecard should also change. The balanced scorecard is a dynamic measurement system that evolves as an organization learns more about what works and what doesn’t work and refines its strategy accordingly. Why do the measures used in a balanced scorecard differ from company to company? Why does the…arrow_forwardWhich of the following statements regarding the balanced scorecard is not correct? a. It seeks to address the problems associated with traditional financial measures used to assess performance. b. The notion of value chain analysis plays a major role in the drawing up of a balanced scorecard. c. It relies on the perception of the users with regard to service provided. d. It is directly derived from scientific management theories.arrow_forward
- Think carefully about the overall mission and goals of a non-governmental organization (NGO), such as Doctors Without Borders or The Nature Conservancy. Required:1. How does the task of building a balanced scorecard for an NGO differ from that for a profit-seeking enterprise?2. Choose an NGO that interests you and design a simple balanced scorecard for them, with a minimum of two measures in each of the scorecard’s perspectives.arrow_forwardWhich of the following is not one of the elements of the balanced scorecard? a. strategic plan b. performance metrics c. strategic objectives d. performance perspectivesarrow_forwardWhich of the following is defined as comparing actual performance to planned performance and determining whether corrective action is needed? OA. Training OB. Organizing OC. Performance forecast OD. Directing OE. Evaluatingarrow_forward
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