OPERATIONS MANAGEMENT
OPERATIONS MANAGEMENT
14th Edition
ISBN: 9781260619577
Author: Stevenson
Publisher: MCG
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Chapter 15.2, Problem 2.1RQ
Summary Introduction

To explain: The ways through which customers should be concerned about the happening or operations in the supply chains for clothing they purchase.

Case summary: The given case described the importance of supply chain transparency in the retail sector where consumers are highly concerned about the location and way of production of products that are they going to purchase. The technology of electronic tracking of goods and materials through manufacturing and distribution enables us to get more information about products as compared to paper format or cloth labels. Many companies provide portals that allow customers to view production and manufacturing operations. Several suppliers of company W responded to a public call for larger transparency in labor operations with the installation of web cameras in the building premises from where consumers can easily access the operations of the factory. Moreover, some manufacturers or producers make inspection output and safety sheets publicly available along with whole information about each step of the supply chain. These facilities offered by companies assist them to satisfy customers and make ethical claims.

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Cariveh Co sells automotive supplies from 25 different locations in one country. Each branch has up to 30 staff working there, although most of the accounting systems are designed and implemented from the company's head office. All accounting systems, apart from petty cash, are computerised, with the internal audit department frequently advising and implementing controls within those systems. Cariveh has an internal audit department of six staff, all of whom have been employed at Cariveh for a minimum of five years and some for as long as 15 years. In the past, the chief internal auditor appoints staff within the internal audit department, although the chief executive officer (CEO) is responsible for appointing the chief internal auditor. The chief internal auditor reports directly to the finance director. The finance director also assists the chief internal auditor in deciding on the scope of work of the internal audit department. You are an audit manager in the internal audit…
Cariveh Co sells automotive supplies from 25 different locations in one country. Each branch has up to 30 staff working there, although most of the accounting systems are designed and implemented from the company's head office. All accounting systems, apart from petty cash, are computerised, with the internal audit department frequently advising and implementing controls within those systems. Cariveh has an internal audit department of six staff, all of whom have been employed at Cariveh for a minimum of five years and some for as long as 15 years. In the past, the chief internal auditor appoints staff within the internal audit department, although the chief executive officer (CEO) is responsible for appointing the chief internal auditor. The chief internal auditor reports directly to the finance director. The finance director also assists the chief internal auditor in deciding on the scope of work of the internal audit department. You are an audit manager in the internal audit…
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