The utilities that FX provide for its customers and the utility that is probably the most important to its customers. Case summary: FX is the largest express delivery company in the world. However, in spite its success it is not a self-sufficient firm. Much of its income depends on other businesses that use the freighter to ship their wares. If these clients become big enough, though, they could start to look for ways to consolidate their business. Moreover, FX provide businesses with more than just delivery services. They add important utility to existing products and services. Many companies opine that FX are at an advantage improving their services with the help of outside firms instead of setting up their own departments from scratch. The greatest asset of the business is its fast-acting infrastructure. Its retail clients don't need to waste precious sales floor space by overstocking products due its speed. It can also keep its prices below what it would cost the wholesaler to maintain its own fleet of delivery vehicles. Characters in the case: The important elements discussed in this case are FX companies using FX as an intermediary, and retail clients. Adequate information: FX is the largest express delivery company in the world. However, in spite its success it is not a self-sufficient firm. They are at an advantage improving their services with the help of outside firms instead of setting up their own departments from scratch. The greatest asset of the business is its fast-acting infrastructure.

Question

Want to see the full answer?

Answer 1

Question

Chapter 15, Problem 3VC

Summary Introduction

To determine: The utilities that FX provide for its customers and the utility that is probably the most important to its customers.

Case summary: FX is the largest express delivery company in the world. However, in spite its success it is not a self-sufficient firm. Much of its income depends on other businesses that use the freighter to ship their wares. If these clients become big enough, though, they could start to look for ways to consolidate their business. Moreover, FX provide businesses with more than just delivery services. They add important utility to existing products and services.

Many companies opine that FX are at an advantage improving their services with the help of outside firms instead of setting up their own departments from scratch. The greatest asset of the business is its fast-acting infrastructure. Its retail clients don't need to waste precious sales floor space by overstocking products due its speed. It can also keep its prices below what it would cost the wholesaler to maintain its own fleet of delivery vehicles.

Characters in the case: The important elements discussed in this case are FX companies using FX as an intermediary, and retail clients.

Adequate information: FX is the largest express delivery company in the world. However, in spite its success it is not a self-sufficient firm. They are at an advantage improving their services with the help of outside firms instead of setting up their own departments from scratch. The greatest asset of the business is its fast-acting infrastructure.

Expert Solution & Answer

Want to see the full answer?

Check out a sample textbook solution

See solution

Students have asked these similar questions

I have been hired by the Transnational Electronics (TE) Corporation, an international retail electronics company, as their Human Resources Director. I report to the Chief Human Resource officer of the company. TE has over 900 hundred employees in 11 different nations, including Mexico. They have revenues in excess of 1 billion US dollars per year. I need to hire a Training and Development Specialist for the Mexico City, Mexico regional office. what is the purpose of the HR Training and Development specialist and why does this job exist? Where does it fit into the HR function and how does it relate to the corporate structure? What are the differences between this position in the U.S. and one in Mexico City?

1.1 Discuss any FIVE (5) leadership failures of ‘The company founder and former CEO, Elizabeth Holmes’. Identify FIVE (5) elements of leadership and evaluate the outcome of the organisation if each element was used correctly by the former CEO. Your answers should be supported by academic sources where applicable. Make reference to the case study.

write a paper on the topic: The importance of soft skills when hiring. Introduction Definition of soft skills and their relevance in the workplace. A brief overview of the traditional focus on hard skills during hiring. Pros and cons of the topic Importance of the topic Thesis statement: Soft skills are essential for a well-rounded employee, facilitating teamwork, communication, and adaptability. Literature Review: Scholarly review of soft skills definition Scholarly review of the relevance of soft skills for employment A scholarly review of the emergence of soft skills Discussion The role of soft skills in effective communication. Importance of clear expression in team settings. Ability to listen actively and respond appropriately. Examples of how strong communicators can enhance collaboration within teams. The significance of teamwork and interpersonal relationships in the workplace. Soft skills as a foundation for building trust among colleagues. The impact on project…