A+ Guide to IT Technical Support (Hardware and Software) (MindTap Course List)
A+ Guide to IT Technical Support (Hardware and Software) (MindTap Course List)
9th Edition
ISBN: 9781305266438
Author: Jean Andrews
Publisher: Cengage Learning
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Chapter 15, Problem 3TC

Explanation of Solution

Given:

A computer is connected to an RJ-45 wall jack using a straight-through cable. Firstly, the browser is opened on the computer but the computer does not have internet access.

To find: The correct order of steps for troubleshoot the problem of not accessing the Internet.

Solution:

The correct order of steps for troubleshooting the problem of internet access should be as follows:

Firstly, the status indicator lights must be verified on the NIC...

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Alphabetic Telephone Number TranslatorMany companies use telephone numbers like 555-GET-FOOD so the number is easier for their customers to remember. On a standard telephone, the alphabetic letters are mapped to numbers in the following fashion: A, B, and C = 2 D, E, and F = 3 G, H, and I = 4 J, K, and L = 5 M, N, and O = 6 P, Q, R, and S = 7 T, U, and V = 8 W, X, Y, and Z = 9 Write a program that asks the user to enter a 10-character telephone number in the format XXX-XXX-XXXX. The application should display the telephone number with any alphabetic characters that appeared in the original translated to their numeric equivalent. For example, if the user enters 555-GET-FOOD, the application should display 555-438-3663.
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7. Character AnalysisIf you have downloaded the source code you will find a file named text.txt in the Chapter 08 folder. Write a program that reads the file’s contents and determines the following: The number of uppercase letters in the file The number of lowercase letters in the file The number of digits in the file The number of whitespace characters in the file
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