A+ Guide to IT Technical Support (Hardware and Software) (MindTap Course List)
A+ Guide to IT Technical Support (Hardware and Software) (MindTap Course List)
9th Edition
ISBN: 9781305266438
Author: Jean Andrews
Publisher: Cengage Learning
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Chapter 15, Problem 1TC

Explanation of Solution

Given:

The five computers with three network jacks are connected to a hallway switch.

The second switch is to be installed in a room which has four network ports, one of which is used to connect the switch to a wall jack.

Five ports are available: three switch ports in a room and two wall jacks.

While configuring, computers connected to the wall jacks work fine, whereas computers connected to the room’s switch are not able to connect to the established network.

To find: The way to diagnose the problem, and the next step that Linda should take after a failed attempt at connecting the computers to the network ports...

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