EBK OPERATIONS MANAGEMENT
EBK OPERATIONS MANAGEMENT
11th Edition
ISBN: 8220103630726
Author: RENDER
Publisher: PEARSON
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Chapter 15, Problem 2.4VC
Summary Introduction

Case summary:

The case deals about the scheduling process in Company HR. It is one of the largest restaurant in the world that contains 1,100 seats and 160 servers. Person KH, who is the general manager of Company HR, is more conscious about the scheduling process. He wants their servers to be more effective at the same time he wants the employees to be treated fairly. Considering many factors, they would calculate the number of servers to the fulfil the demand requirement.

To determine: The impact of schedule in productivity.

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