Chapter 15, Problem 1TAI1

Summary Introduction

Case Summary:

The certificate for quality and pollution control i.e. ISO (International Organization for Standards) is what all companies are getting committed to in this economy.

Adequate information:

The increased status and value of the firm is due to this ISO certification. And the companies are progressively committed to getting this certification in a numerous number of areas.

To Determine:

The long-term trend towards the global standardizations of product and process standards

Answer to Problem 1TAI1

Solution:

A company can only get/qualify the ISO certificate when it can meet the crown standards for the product and process. The expectation and needs of the customers should meet the standards or should exceed them.

Explanation of Solution

Given information:

ISO is a certificate which each and every company should have to have a long-term stabilization for their business in this economy.

Conclusion

To receive the ISO certificate the company should indicate its reliability and carefulness in business activities. The process and product will then improve its qualities.