OPERATIONS MANAGEMENT >C<
14th Edition
ISBN: 9781307701432
Author: Stevenson
Publisher: MCG/CREATE
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Chapter 14.S, Problem 2P
The frequency of breakdown of a machine that issues lottery tickets is given in the following table. Repairs cost an average of $240. A service firm is willing to provide preventive maintenance under either of two options: #1 is $500 and covers all necessary repairs, and #2 is $350 and covers any repairs after the first one. Which option would have the lower expected cost: pay for all repairs, service option #1, or service option #2?
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DuLarge Marine manufactures diesel engines for shrimp trawlers and other small commercial boats. One of their automated machines has caused several problems. Over the past 30 weeks, the machine has broken down as indicated below. Each time the machine breaks down, the firm loses an average of $3,000 in time and repair expenses. If preventive maintenance were implemented, it is estimated that an average of only one breakdown per week would occur. The cost of preventive maintenance is $1,000 per week.
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0
1
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8
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9
5
What is the weekly total maintenance cost of this program?
Given the following data, find the expected breakdown cost. The cost per breakdown is $200.
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1
2
3
4
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5
12
10
18
5
13) Great Southern Consultants Group's computer system has been down several times over the…
For an additional fee, a customer purchasing a Whirlpool appliance, such as washing machine, can purchase a three year service contract. The contract provides free repair service and parts for the specified appliance using an authorized Whirlpool service provider. When a person with Whirlpool service contract needs to repair an appliance such as washing machine, he or she calls the whirlpool repairs and parts department to schedule an appointment. The department makes the appointment and gives the caller the date and approximate time of the appointment. This process is very lengthy. It may take two weeks to schedule a repair visit.In above case what changes could be made to make this process more efficient with the development of Information system. Discuss in detail various phases of System Development life cycle that are involved in this case.
Four regional less-than-truckload (LTL) carriers handle shipments traveling from Lexington, Kentucky, to Springfield, Illinois. All four companies say that their normal service time to deliver these shipments is two business days. The four carriers compete with each other on the basis of price and service quality rating, as shown in the following table. The price reported in the table is the (nondiscounted) cost per hundredweight (cwt) of sending a 600-pound shipment from Lexington to Springfield at freight class 70. The service quality rating measures a carrier’s loss and damage record and goes from 0 (poor quality) to 100 (high quality).
Carrier
Price
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A
$ 103.90
95
B
$ 98.50
91
C
$ 127.20
98
D
$ 111.40
94
Which of these LTL carriers are on the efficient frontier?
Chapter 14 Solutions
OPERATIONS MANAGEMENT >C<
Ch. 14.4 - Prob. 1.1RQCh. 14.4 - Prob. 1.2RQCh. 14.4 - Prob. 1.3RQCh. 14.S - Prob. 1DRQCh. 14.S - Prob. 2DRQCh. 14.S - Prob. 3DRQCh. 14.S - Prob. 4DRQCh. 14.S - Prob. 5DRQCh. 14.S - Prob. 6DRQCh. 14.S - Prob. 7DRQ
Ch. 14.S - Prob. 8DRQCh. 14.S - Prob. 9DRQCh. 14.S - Prob. 10DRQCh. 14.S - The probability that equipment used in a hospital...Ch. 14.S - The frequency of breakdown of a machine that...Ch. 14.S - Prob. 3PCh. 14 - Prob. 1DRQCh. 14 - Prob. 2DRQCh. 14 - Prob. 3DRQCh. 14 - Prob. 4DRQCh. 14 - Prob. 5DRQCh. 14 - Prob. 6DRQCh. 14 - Prob. 7DRQCh. 14 - Contrast push and pull methods ofmovi.ttg goods...Ch. 14 - Prob. 9DRQCh. 14 - Prob. 10DRQCh. 14 - Prob. 1TSCh. 14 - Prob. 2TSCh. 14 - Prob. 3TSCh. 14 - Prob. 1CTECh. 14 - Prob. 2CTECh. 14 - Prob. 1PCh. 14 - Prob. 2PCh. 14 - Prob. 3PCh. 14 - Determine the number of cycles per day and the...Ch. 14 - Given this set of daily service operations, and...Ch. 14 - Determine the number of cycles per day and a...Ch. 14 - Compute the takt time for a system where the total...Ch. 14 - Prob. 8PCh. 14 - Prob. 9PCh. 14 - What might Stephanie determine as the best...
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