Chapter 14.3, Problem 2CTQ

Program Plan Intro

Information System Resources:

• The information system resources are shown below:
  • People Resources:
    • People are vital for information system operations.
    • It includes end users as well as IS specialists.
    • The end users use an information system or data it produces.
    • The IS specialists develop as well as operate information systems.
    • It includes system analysts, computer operators as well as clerical IS personnel.
  • Hardware Resources:
    • It comprises physical devices as well as materials used for information processing.
    • It includes machines, such as computers and other equipment plus data media.
    • The computer systems contain central processing unit that has microprocessors and different interconnected devices.
    • The computer peripherals are devices such as keyboard, mouse and disks for storage.
  • Software Resources:
    • It includes all set of instructions for information processing.
    • It contains set of operating instructions named programs that directs and controls computer hardware.
    • Each system contains a software resource component.
    • It denotes instructions for information processing.
  • Data Resources:
    • The data required for operations is considered as data resources.
    • It must be used effectively for benefitting all end users.
    • It includes image data, audio data, human voice and other forms.

Care Manager:

• A care manager denotes an experienced entity whose goal is to anticipate needs and problems of members.
• To encourage preventive care and prevent costly interventions.
• To monitor medication adherence.
• To arrange access to transportation.
• To assist members in obtaining home health and durable medical equipment.