A+ Guide To It Technical Support
A+ Guide To It Technical Support
10th Edition
ISBN: 9780357108291
Author: ANDREWS, Jean.
Publisher: Cengage,
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Chapter 14, Problem 9TC

When Windows first starts and the user signs in, a message about a missing DLL appears. Which tool or method should you use first to solve the problem? Second?

a. Use Task Manager to identify the startup process.

b. Use the Services console to stop the process that needed the DLL.

c. Search the web on the error message to better understand the problem.

d. Use Component Services to register the DLL.

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