Essentials of Organizational Behavior (13th Edition)
13th Edition
ISBN: 9780133920819
Author: Stephen P. Robbins; Timothy A. Judge
Publisher: PEARSON
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Question
Chapter 14, Problem 2LO
Summary Introduction
To describe: The three loci of conflict and the three types of conflict.
Expert Solution & Answer
Explanation of Solution
Types of conflict:
Relationship conflict:
Relationship conflicts are conflicts that arise in interpersonal relationships. These conflicts are always dysfunctional. The interpersonal relationship conflicts affect the performance in organizations.
Task conflict:
It is the conflict that is related to the content and goals present in work. These conflicts arise due to different goals and objectives or when there is not a common goal.
Process conflict:
These are conflicts that arise in the sense of how a process gets done. These are conflicts related to the delegation and roles.
Loci of conflict:
Loci of conflict are the framework within which conflict occurs. The various loci of conflict are:
Dyadic conflict:
It is the conflict that takes between just two individuals.
Intragroup conflict:
It is the conflict that takes place within a small group or team.
Intergroup conflict:
Intergroup conflict is the type of conflict that occurs between one group or team with other groups or teams.
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Question 1
M&H company ltd. sells television sets and has collected monthly sales data (in units) for the past 12
months as shown in table 1below:
TABLE 1
Month
Sales (Units)
1
120
2
135
3
150
4
165
5
180
6
200
7
195
8
210
9
225
10
240
11
255
12
270
Using the data provided, answer the following questions:
a. Using a 3-month weighted moving average with weights 0.5, 0.3, and 0.2 (most recent month
having the highest weight), calculate the forecast for month 13.
[2 marks]
b. If the company applies an exponential smoothing method with a smoothing constant (a) = 02,
and assumes an initial forecast of 120 units for Month 1, calculate the forecast for month 13.
[6 marks]
c. Calculate the Mean Absolute Deviation (MAD) for the exponential smoothing method and
weighted moving average method using the actual sales data for Months 4 to 12 and determine
which method is more accurate.
[8 marks] d.
Compute the values of a (intercept) and b (slope) using the least squares method. [7 marks]
e. Use the…
Question 4
MGM12026 Production and Operations Management semester il 2024
A company operates a manufacturing plant that produces two products, A and B. The plant has the
following capacity data:
.
.
Design Capacity: 15,000 machine hours per month
Effective Capacity: 12,000 machine hours per month
Actual Output (Utilized Capacity): 10,000 machine hours per month
Additionally, the plant produces Product A and Product B, with the following production data:
Product Demand (Units)
Processing Time Contribution Margin ($
(hours per unit)
per unit)
A
3,000
2.5
40
B
4,000
1.5
30
a. Calculate the plant's
i. Capacity Utilization
[3 marks] ii. Effective Capacity Utilization
[3 marks] iii.
Efficiency. Interpret the results. [3 marks] b. Compute the total machine hours required to
meet full demand for both products. [5 marks]
c. Determine whether the plant has sufficient capacity to meet full demand. If not, calculate the
shortfall in machine hours.
[3 marks]
d. Using the contribution margin per…
Chapter 14 Solutions
Essentials of Organizational Behavior (13th Edition)
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