Essentials of Organizational Behavior (13th Edition)
13th Edition
ISBN: 9780133920819
Author: Stephen P. Robbins; Timothy A. Judge
Publisher: PEARSON
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Question
Chapter 14, Problem 2LO
Summary Introduction
To describe: The three loci of conflict and the three types of conflict.
Expert Solution & Answer
Explanation of Solution
Types of conflict:
Relationship conflict:
Relationship conflicts are conflicts that arise in interpersonal relationships. These conflicts are always dysfunctional. The interpersonal relationship conflicts affect the performance in organizations.
Task conflict:
It is the conflict that is related to the content and goals present in work. These conflicts arise due to different goals and objectives or when there is not a common goal.
Process conflict:
These are conflicts that arise in the sense of how a process gets done. These are conflicts related to the delegation and roles.
Loci of conflict:
Loci of conflict are the framework within which conflict occurs. The various loci of conflict are:
Dyadic conflict:
It is the conflict that takes between just two individuals.
Intragroup conflict:
It is the conflict that takes place within a small group or team.
Intergroup conflict:
Intergroup conflict is the type of conflict that occurs between one group or team with other groups or teams.
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Chapter 14 Solutions
Essentials of Organizational Behavior (13th Edition)
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