
MindTap Business Communication, 1 term (6 months) Printed Access Card for Guffey/Loewy's Essentials of Business Communication, 11th
11th Edition
ISBN: 9781337386555
Author: Mary Ellen Guffey, Dana Loewy
Publisher: Cengage Learning
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Question
Chapter 14, Problem 14.14AAC
Summary Introduction
To Determine: to decide the skills, abilities and responsibilities may have to handle a work situation.
Introduction: Behavioral interview questions focus on how you handled various work situations in the past. Your response will reveal your skills, abilities, and personality.
Expert Solution & Answer

Explanation of Solution
Given information: Facing behavioral questions require practice so you can easily answer them with confidence.
Communication skills
- Give an example of a goal you didn't meet and how you handled it.
- Have you had to convince a team to work on a project they weren't thrilled about? How did you do it?
- Have you handled a difficult situation with a co-worker? How?
Teamwork
- Give an example of how you've worked on a team.
- Give an example of a goal you reached and tell me how you achieved it.
- Share an example of how you were able to motivate employees or co-workers.
Decision making
- Did you ever make a risky decision? Why? How did you handle it?
- Did you ever postpone making a decision? Why?
- Have you ever made a mistake? How did you handle it?
Problem solving
- Give an example of an occasion when you used logic to solve a problem
- Describe a stressful situation at work and how you handled it
- Have you handled a difficult situation with another department? How?
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Chapter 14 Solutions
MindTap Business Communication, 1 term (6 months) Printed Access Card for Guffey/Loewy's Essentials of Business Communication, 11th
Ch. 14 - Prob. 11CTCh. 14 - Prob. 12CTCh. 14 - Prob. 13CTCh. 14 - Prob. 14CTCh. 14 - Prob. 15CTCh. 14 - Prob. 14.2AACCh. 14 - Prob. 14.3AACCh. 14 - Prob. 14.4AACCh. 14 - Prob. 14.5AACCh. 14 - Prob. 14.6AAC
Ch. 14 - Prob. 14.7AACCh. 14 - Prob. 14.8AACCh. 14 - Prob. 14.9AACCh. 14 - Prob. 14.10AACCh. 14 - Prob. 14.11AACCh. 14 - Prob. 14.12AACCh. 14 - Prob. 14.13AACCh. 14 - Prob. 14.14AACCh. 14 - Prob. 14.15AACCh. 14 - Prob. 14.16AACCh. 14 - Prob. 14.17AACCh. 14 - Prob. 14.18AACCh. 14 - Prob. 14.19AACCh. 14 - Prob. 14.20AACCh. 14 - Prob. 14.21AACCh. 14 - Prob. 14.22AACCh. 14 - Prob. 14.23AACCh. 14 - Prob. 14.24AACCh. 14 - Prob. 14.25AACCh. 14 - Prob. 1EC14
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