Diagram of the existing process:

Question

Want to see the full answer?

Answer 1

Expert Solution & Answer

Chapter 13, Problem 9HMP

Explanation of Solution

Diagram of the existing process:

Explanation of Solution

Impact of the existing process on Sear’s business:

The existing process is quite long and complicated. For example, if the part is not available, the customer must wait for a long time, making his purchased appliance idle.

Customer relationship is affected adversely when they must call multiple times for a product repair even after receiving a service contract...

Explanation of Solution

Improvements and changes made and information system supporting these changes:

Utilising information system to manage its parts inventory can be helpful. A platform to manage the inventory level is helpful to understand the parts with frequent replacements, the threshold level of stock before re-order, and many such.

Also, the procurement lead time of different parts needs to be managed and sourcing needs to be done effectively.

The process of sending the repair part directly to customer needs to be avoided. Instead part flow to be placed by the warehouse of the company.

Standardizing the work process and aligning the operation strategy is important. The below diagram indicates a representation of an improved new process.

Stocking parts with higher flow rate needs to be done...

Expert Solution & Answer

Want to see the full answer?

Check out a sample textbook solution

See solution

Students have asked these similar questions

I would like to get help to resolve the following case

Last Chance Securities The IT director opened the department staff meeting today by saying, "I've got some good news and some bad news. The good news is that management approved the payroll system project this morning. The new system will reduce clerical time and errors, improve morale in the payroll department, and avoid possible fines and penalties for noncompliance. The bad news is that the system must be installed by January 1st in order to meet new federal reporting rules, all expenses from now on must be approved in advance, the system should have a modular design if possible, and the vice president of finance would like to announce the new system in a year-end report if it is ready by mid-December." Tasks 1. Why is it important to define the project scope? How would you define the scope of the payroll project in this case? 2. Review each constraint and identify its characteristics: present versus future, internal versus exter- nal, and mandatory versus desirable. 3. What…

2. Signed Integers Unsigned binary numbers work for natural numbers, but many calculations use negative numbers as well. To deal with this, a number of different methods have been used to represent signed numbers, but we will focus on two's complement, as it is the standard solution for representing signed integers. 2.1 Two's complement • Most significant bit has a negative value, all others are positive. So, the value of an n-digit -2 two's complement number can be written as: Σ2 2¹ di 2n-1 dn • Otherwise exactly the same as unsigned integers. i=0 - • A neat trick for flipping the sign of a two's complement number: flip all the bits (0 becomes 1, or 1 becomes 0) and then add 1 to the least significant bit. • Addition is exactly the same as with an unsigned number. 2.2 Exercises For questions 1-3, answer each one for the case of a two's complement number and an unsigned number, indicating if it cannot be answered with a specific representation. 1. (15 pts) What is the largest integer…