Firoz is an accountant who has excellent skills in accountancy but fails to communicate well. He does not understand what the clients say over the phone. He needs a close observation of everything being communicated. He was recruited by Beatrice, however, works with Cathy. Cathy is not satisfied with his communication skills and wants to get rid of him. However, she is satisfied with his preparations for financial reports and reconciliation statements. Characters in the case: Firoz, an accountant Beatrice, a partner of the business Cathy, manager of Firoz Adequate information: As an accountant, Firoz performs the required job but he lacks in communication skills. To determine: The solutions to be taken with the performance of Firoz.

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Greater Kingston Food Processors Limited (GKFP) is a large Jamaican manufacturer of gourmet food products. It imports raw materials for its products from a number of countries in the OECS, and all its manufacturing operations are based in Jamaica. It has entered into “Fair Trade‟ arrangements with suppliers of key commodities in some of these countries. These arrangements contain a commitment by the company to continue to continue purchasing goods from fair trade compliant suppliers at fair prices that will enable the suppliers to make a reasonable return on their investments and treat their own employees in a fair manner. Since the COVID -19 pandemic, the company has been suffering from the effects of a severe economic recession, although demand for its food products has not fallen as much as sales demand for non-essential consumer goods. The CEO of the company has been speaking to some of the executive directors about changes that he wants to see introduced. He thinks that the…

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Chapter 13, Problem 2ED

Summary Introduction

Case summary:

Firoz is an accountant who has excellent skills in accountancy but fails to communicate well. He does not understand what the clients say over the phone. He needs a close observation of everything being communicated.

He was recruited by Beatrice, however, works with Cathy. Cathy is not satisfied with his communication skills and wants to get rid of him. However, she is satisfied with his preparations for financial reports and reconciliation statements.

Characters in the case:

Firoz, an accountant

Beatrice, a partner of the business

Cathy, manager of Firoz

Adequate information:

As an accountant, Firoz performs the required job but he lacks in communication skills.

To determine:

The solutions to be taken with the performance of Firoz.

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Greater Kingston Food Processors Limited (GKFP) is a large Jamaican manufacturer of gourmet food products. It imports raw materials for its products from a number of countries in the OECS, and all its manufacturing operations are based in Jamaica. It has entered into “Fair Trade‟ arrangements with suppliers of key commodities in some of these countries. These arrangements contain a commitment by the company to continue to continue purchasing goods from fair trade compliant suppliers at fair prices that will enable the suppliers to make a reasonable return on their investments and treat their own employees in a fair manner. Since the COVID -19 pandemic, the company has been suffering from the effects of a severe economic recession, although demand for its food products has not fallen as much as sales demand for non-essential consumer goods. The CEO of the company has been speaking to some of the executive directors about changes that he wants to see introduced. He thinks that the…

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