Chapter 13, Problem 1TAI

Summary Introduction

To determine:

The importance of managers to understand the social and communication networks used by employees.

Answer to Problem 1TAI

Solution:

The managers must understand the social and communication networks used by employees to improve productivity, to develop cordial relationships among them and to use their efficiency for the growth of the company.

Explanation of Solution

The manager must have an understanding of the social and communication networks used by employees. This assists him in assessing the qualities of the employees and using them efficiently for the growth of the company.

The use of social and communication networks keep the employees in touch with one another. This, in turn, minimizes the requirement for long email streams. This saves time and increases their productivity as now the issues get solved promptly. Moreover, timely responses to urgent emails contribute to the growth of the company.

The social and communication networks aid in constant employee communication. As a result, the employees are able to understand clearly the job responsibilities of their colleagues and the employees in other departments. Hence, they are clear about their roles which increase their job satisfaction.

Because of the use of social and communication networks used by employees, they do not need to spoon-feed about company practices, rules, and regulations. Being in constant contact with other employees, they are able to have first-hand knowledge of the company's strategies and best practices. Since the employees interact with one another; it reduces the requirement for outside trainers saving both money and time for the company.

Hence, it is very important for the managers to understand the social and communication networks used by employees to save time, to create a good working environment and to increase productivity bringing about an all-around growth in the company.Hence, it is of utmost importance for the managers to understand the social and communication networks used by employees.