Management
12th Edition
ISBN: 9781305393462
Author: DAFT, Richard L.
Publisher: South-Western College Pub
expand_more
expand_more
format_list_bulleted
Question
Chapter 13, Problem 1CFCA
Summary Introduction
Case summary:
This is a case about Ethney who has been recently recruited to take Alexis place in the company. In a discussion with Alexis, the first female manager of the company, Ethney comes to understand how she was discriminated for her gender and how she has been able to cope up. This makes Ethney confused and angry. Alexis also asks Ethney to use her middle name and behave like one of the men if she has to cope up.
Characters in the case:
Ethney Gentry and Alexis Bale are the main characters in the case. There is also Margaret, Champ Luman quoted here.
Adequate information:
Alexis is the first female manager of the company. Ethney is hired to fill her shoes. Alexis and Ehtney are both well qualified and capable for the job but are hired to fill the diversity requirement.
To determine:
The ways in which I would conduct myself if I were Ethney. To determine if I would act different to what I normally am and also to state the approach to be successful.
Expert Solution & Answer
Want to see the full answer?
Check out a sample textbook solution
Students have asked these similar questions
please answer very quickly
Managing a variety of personalities can be challenging for an employer who has a mix of Gen Y, Gen X, and Baby Boomer employees. As a manager, it is important to have some knowledge of psychology. It is your job to make sure everyone on your team is being as productive as possible, even if you have to treat everyone a little bit differently to do so.The more effective you are at flexing your managing style, the more effective your employees will carry out their assignments. Devora Zack writes in her book Managing for People Who Hate Managing: "Flexing your style means being versatile in how you lead, communicate and motivate. A tough approach propels one employee; mild-mannered encouragement inspires another. Being flexible requires proficiency in a range of techniques; to draw upon as needed."Why is understanding psychology important for management and organizations? Examine the applicable traits managers must have to manage a wide range of personalities in the workplace.
PLease get to me soon.
Chapter 13 Solutions
Management
Ch. 13 - Prob. 1OTJVCCh. 13 - Prob. 2OTJVCCh. 13 - Prob. 3OTJVCCh. 13 - Prob. 1DQCh. 13 - Prob. 2DQCh. 13 - Prob. 3DQCh. 13 - Prob. 4DQCh. 13 - Prob. 5DQCh. 13 - Prob. 6DQCh. 13 - Prob. 7DQ
Ch. 13 - Prob. 8DQCh. 13 - Prob. 9DQCh. 13 - Prob. 10DQCh. 13 - Prob. 1EECh. 13 - Prob. 2EECh. 13 - Prob. 3EECh. 13 - Prob. 4EECh. 13 - Prob. 5EECh. 13 - Prob. 6EECh. 13 - Prob. 7EECh. 13 - Prob. 8EECh. 13 - Prob. 9EECh. 13 - Prob. 10EECh. 13 - Prob. 11EECh. 13 - Prob. 12EECh. 13 - Prob. 13EECh. 13 - Prob. 14EECh. 13 - Prob. 1SGBCh. 13 - Prob. 1EDCh. 13 - Prob. 2EDCh. 13 - Prob. 3EDCh. 13 - Prob. 1CFCACh. 13 - Prob. 2CFCACh. 13 - Prob. 3CFCA
Knowledge Booster
Similar questions
- Lalaine Buenaobra did not know what to do. after graduating from college, she had taken job in a popular beer company, thinking she could pursue her interest in sales. The beer company had a reputation of being like “family” but it turned out that it was like no family she had ever known. The sales and marketing director seems to out of his way to diminish the employee’s importance by making comments like “If you want to leave, go ahead. I’ve got another 1,000 applicants just like you.” She had spent her first year working for the company and was now trying to figure out of whether to leave for another company, find a small one, or change career altogether. “This is not why I got Business Management degree for,” she thought. Now, in summer of 2014, she was facing a very tight job market and had not been able to save a penny for a year. All she knew was that she was miserable. Requirement: a. What will be the impact to the company of the sales and marketing director’s attitude…arrow_forwardManaging a variety of personalities can be challenging for an employer who has a mix of Gen Y,Gen X and Baby Boomer employees. As a manager it is important to have some knowledge ofpsychology. It is your job to make sure everyone on your team is being as productive as possible,even if you have to treat everyone a little bit differently to do so.The more effective you are at flexing your managing style, the more effectively your employeeswill carry out their assignments. Devora Zack writes in her book Managing for People Who HateManaging: "Flexing your style means being versatile in how you lead, communicate andmotivate. A tough approach propels one employee; mild-mannered encouragement inspiresanother. Being flexible requires proficiency in a range of techniques; to draw upon as needed."Why is understanding psychology important for management and organisations? Examine theapplicable traits managers must have to manage a wide range of personalities in the workplacearrow_forwardMely Reyes didn't know what to do. After graduating from DLSUD in 1998, she had taken a job with major beer company, thinking she could pursue her in interests in sales. The beer company had a reputation for being like ‘’family’’ but it turned out that it was like no family she’d ever known. The sales and marketing director seemed to go out of his way to diminish the employee’s importance by making comments like ‘’if you want to leave, go ahead. I’ve got another 1,000 applicants just like you’’ She had spent her first year working for the company and was now trying to figure out whether to leave for another company, find a small one or change career together. ‘‘This is not why I got a business management degree for’’ she thought. Now, in the summer of 1999, she was facing a very tight job market and hadn’t been able to save a penny for a year. All she knew that she was miserable. What will be the impact to the company of the attitude of the sales and marketing director in dealing…arrow_forward
- You have been working at a residential aged Care for seven months of a year-long graduate program. You enjoy the facility and have established rapport with the staff and residents. The facility has 38 single rooms. Clara is an RN who moved to the facility from the city for a tree change and has worked in residential aged care for 15 years. While you have become friendly with a few of the RNs, Clara is quiet and tends to keep to herself. You have heard Clara complain of back pain several times since you have worked there and seen her taking tablets at the end of his night shift as you are coming on, but you had not thought anything of it. You have been added to a WhatsApp group with a few of the staff and you know that there are several negative comments about Clara and her ‘dodgy’ medical practices. On your next shift, you are completing the medication count with Rita (RN) when you notice the Panadiene Forte of a recently deceased resident is missing. Sonam (EN) is in the room and…arrow_forwardwhy do flattened management hierarchies mean that workers must have better communication skill?arrow_forwardStrong founder imprinting, like that at Patagonia, can result in cohesive groups of employees holding similar beliefs. As a result, the corporate culture becomes more potent and unique. Yet, strong cultures can have a negative side effect: groupthink, the situation in which opinions coalesce around a leader and individuals do not critically evaluate and challenge that leader’s views and assumptions. Cohesive, non-diverse groups are highly susceptible to groupthink, which can lead to poor decision-making with potentially harmful consequences. Is groupthink a risk to Patagonia? Why or why not?arrow_forward
- Michelle Williams recently graduated with a bachelor’s degree in hospitality management and has been hired as the front desk manager in a medium-sized hotel located in New York City. The hotel’s clientele is truly international and so is its staff, which originates from more than twenty different nations. Many of the employees speak more than one language, often at work. Michelle is from the midwestern United States and has had little experience in managing and motivating a multicultural work group. Indeed, she knows little or nothing about many of the cultures she is surrounded by. One challenge put to Michelle when she was hired was to give a “lift” to the staff and try to create more of a team atmosphere. Currently, the employees at the front desk operate as a bunch of individuals, with little sense of teamwork. It seems as though the differences in culture are preventing the group from getting closer. As a result, the atmosphere at the front desk is cool and functional, rather…arrow_forwardAll of us lead not just those with the formal title. All of us follow, not just the front-line staff. In effective collaborations, one moment we are leading and then we switch to following; in other words, leadership and followership are dynamic, context-specific, and ever-evolving. This empowering perspective opens up leadership to everyone, normalizes followership, and enables more productive and innovative collaborations. Candid conversations about both roles and functions allow for more effective coaching, mentoring, skill development, and interpersonal agility that results in more effective teams. Our thinking about leadership must evolve to include formal leadership coexisting with informal leadership, and a shared dynamic model of leadership. Share your thinking on the dynamic concept of ‘Who’s got the ball?”arrow_forwardJenna has worked as a secretary for a small tech manufacturer for 45 years. In that time, she has weathered many interpersonal storms, from angry customers to new products to tight deadlines to a moody boss. Just today, she came to work and discovered that the company had been sold to a Chinese conglomerate and that she no longer has a job. As she considers her options, she hears through the grapevine that her boss has been orchestrating this buyout for six months, that he knew the Chinese firm would be terminating her because of her age, and that he will be walking away with a hefty reward for his negotiations. What best categorizes the situation, in regard to the five dimensions of the business environment? a) Competitive environment because of the buyout b) Technological environment because of the competitive advantage of e-commerce, Web presence, and bleeding-edge business technology J c) Global environment because of American outsourcing d) Social environment because of diversity…arrow_forward
- Chan Previous Manager's Notes Sima Sima Materials Greatest strength: Sima speaks up when she has something on her mind, which is helpful as it contributes to the discussion at hand and brings in different views. She is also very responsible and ensures her work is done ontime. Opportunities for improvement: Sima needs to be more innovative and open to trying new things. She is usually the first to speak up against changing things. With our lower than expected membership sales, we need individuals who will think of new ways to attract business.arrow_forward+2+1+1+1+ As the director of strategy at Farecom, a regional fibre glass manufacturer, Jonathon spent all his time trying to get his new team to make it through a meeting without the tension level becoming unbearable. Six of the top-level managers involved seemed determined to turn the company around, but the seventh seemed equally determined to sabotage the process. Forget camaraderie. There had been three meetings so far, and Jonathon hadn't even been able to get everyone on the same side of an issue. Farecom, Inc., was in trouble-not deep trouble, but enough for its CEO, Tom King, to make strategic repositioning Jonathon's top and only task. In the last 15 months, though, sales and earnings had flattened. "You have one responsibility as Farecom's new director of strategy," Tom had said to Jonathon on his first day. "That's to put together a team of our top people, one person from each division, and have a comprehensive plan for the company's strategic realignment up, running, and…arrow_forward5) As a manager of Kokrokoo Bank, you have recently been transferred to Nyamedua krom, a multicultural city where a greater percentage of the employees at the bank are migrants from other cities and villages far and near and also from other African countries. Identify four (4) qualities that you will need to lead these diverse people effectively. 6) Two supervisors in the same organization have different ideas about how best to lead their staff. Supervisor A believes in the use of influence to get work done, while Supervisor B believe in the use of power to get work done. What four (4) benefits and drawbacks, in terms of the use of influence or power with their staff, can you see in each of these approaches? Consider each of these approaches separately and thoughtfully, and give good reasons to support your opinion.arrow_forward
arrow_back_ios
SEE MORE QUESTIONS
arrow_forward_ios
Recommended textbooks for you
Management, Loose-Leaf VersionManagementISBN:9781305969308Author:Richard L. DaftPublisher:South-Western College Pub
Management, Loose-Leaf Version
Management
ISBN:9781305969308
Author:Richard L. Daft
Publisher:South-Western College Pub