Chapter 13, Problem 10RQ

Program Plan Intro

E-business:

The information and communication technology that is used for business activities is called as eBusiness.

• eBusiness uses the internet to buy, sell, provide customer service and collaborate with business partners.
• The eBusiness plays in the global market by providing the best customer service, giving materials economically and develops the products more efficiently.

ECommerce:

The process of eCommerce is to buy and sell the goods and services via electronic channels over the internet.

• eCommerce is also called as electronic commerce.
• A computer application eCommerce refers to the buying and selling of goods and services via electronic channels over the internet.
• Even though the technologies available such as e-mail, social media, and mobiles, the modern eCommerce mostly uses the internet for the online purchasing of products.
• It is the most efficient method to communicate within the organization of business transactions such as maintaining the financial records of the users such as bank balances, name, and address. But it is just a part of eCommerce business.
• Use of eCommerce:
  • ECommerce is used to collect the demographic data through the web.
  • It provides the security over the business transactions.