PAC MindLink MindTap Enh Discovering Computers & Microsoft Office 2013: Fundamental
13th Edition
ISBN: 9781305492394
Author: Cenage Learning
Publisher: Cengage Learning
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Expert Solution & Answer
Chapter 12, Problem 5IR
Explanation of Solution
1.
Services provided by Salesforce application:
Salesforce is a cloud-based Customer Relationship Management (CRM) application.
The services offered by Salesforce are listed below:
- Builds engaging marketing.
- Sends personalized and targeted messaging.
- Based on customer actions, triggers messages.
- Employs data from multiple devices and sources.
- Sells faster and smarter.
- Increases sales force revenue and productivity.
- Keeps tracks of each client interaction.
- Automates redundant administrator work and tasks.
- Connects commerce channel.
- Unifies the Business-to-Customer and Business-to-business buying experiences.
- Conquers personalization with
artificial intelligence . - Delivers uninterrupted shopping innovations.
- Offers better support to every customer.
- Improves agent response time.
- Manages each channel from one-view.
- Unifies phone, chat, and email support.
- Builds applications for every role.
- Builds apps with drag and drop tools.
- Integrates customer information from any source.
- Connects data and apps with readymade components...
Explanation of Solution
2.
Comparison of cloud services from companies such as Microsoft, Oracle and System Applications and Products (SAP):
| SAP | Oracle | Microsoft |
|
Inbuilt integration:
|
Inbuilt integration:
|
Inbuilt integration:
|
|
Deployment:
|
Deployment:
|
Expert Solution & Answer
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The following is code for a disc golf program written in C++:
player.h:
#ifndef PLAYER_H
#define PLAYER_H
#include <string>
#include <iostream>
class Player {
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Player(); // Constructor
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player.cpp:
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Chapter 12 Solutions
PAC MindLink MindTap Enh Discovering Computers & Microsoft Office 2013: Fundamental
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