MindTap Business Statistics, 1 term (6 months) Printed Access Card for Anderson/Sweeney/Williams/Camm/Cochran's Essentials of Statistics for Business and Economics, 8th
8th Edition
ISBN: 9781337114288
Author: Anderson, David R.; Sweeney, Dennis J.; Williams, Thomas A.; Camm, Jeffrey D.; Cochran, James J.
Publisher: Cengage Learning
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Chapter 11.1, Problem 10E
Costco Customer Satisfaction. Consumer Reports uses a 100-point customer satisfaction score to rate the nation’s major chain stores. Assume that from past experience with the satisfaction rating score, a population standard deviation of σ = 12 is expected. In 2012, Costco, with its 432 warehouses in 40 states, was the only chain store to earn an outstanding rating for overall quality. A sample of 15 Costco customer satisfaction scores follows.
- a. What is the sample
mean customer satisfaction score for Costco? - b. What is the sample variance?
- c. What is the sample standard deviation?
- d. Construct a hypothesis test to determine whether the population standard deviation of σ = 12 should be rejected for Costco. With a .05 level of significance, what is your conclusion?
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Chapter 11 Solutions
MindTap Business Statistics, 1 term (6 months) Printed Access Card for Anderson/Sweeney/Williams/Camm/Cochran's Essentials of Statistics for Business and Economics, 8th
Ch. 11.1 - 1. Find the following chi-square distribution...Ch. 11.1 - Prob. 2ECh. 11.1 - A sample of 16 items provides a sample standard...Ch. 11.1 - Prob. 4ECh. 11.1 - Prob. 5ECh. 11.1 - Prob. 6ECh. 11.1 - Volatility of General Electric Stock. To analyze...Ch. 11.1 - Variability in Daily Change in Stock Price....Ch. 11.1 - Prob. 9ECh. 11.1 - Costco Customer Satisfaction. Consumer Reports...
Ch. 11.1 - Prob. 11ECh. 11.1 - Vehicle Ownership by Fortune Magazine Subscribers....Ch. 11.2 - Find the following F distribution values from...Ch. 11.2 - A sample of 16 items from population 1 has a...Ch. 11.2 - Prob. 15ECh. 11.2 - Comparing Risk of Mutual Funds. Investors commonly...Ch. 11.2 - Repair Costs as Automobiles Age. In its 2016 Auto...Ch. 11.2 - Prob. 18ECh. 11.2 - Prob. 19ECh. 11.2 - Prob. 20ECh. 11.2 - 21. Many smartphones, especially those of the...Ch. 11.2 - Prob. 22ECh. 11 - 23. Because of staffing decisions, managers of the...Ch. 11 - Prob. 24SECh. 11 - Prob. 25SECh. 11 - Prob. 26SECh. 11 - Prob. 27SECh. 11 - Prob. 28SECh. 11 - Daily Patient Volume at Dental Clinic. A sample of...Ch. 11 - A sample standard deviation for the number of...Ch. 11 - Golf Scores. Is there any difference in the...Ch. 11 - Grade Point Average Comparison. The grade point...Ch. 11 - Prob. 33SECh. 11 - Two new assembly methods are tested and the...
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