MANAGEMENT INFORMATION SYSTEMS
15th Edition
ISBN: 9780134640037
Author: LAUDON
Publisher: PEARSON
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Chapter 11, Problem 6DQ
Program Plan Intro
Knowledge management:
Knowledge management is a set of processes evolved in an organization in order to create, collect, retain, maintain, transfer, and distribute the firm’s knowledge.
Business value of knowledge management:
- Organization can review the process undergoing in an environment and can learn things and adopt the cultivated knowledge into its business processes.
- This adoption of new knowledge from other environment enables the business to work effectively and efficiently.
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