Management Information Systems: Managing the Digital Firm (15th Edition)
Management Information Systems: Managing the Digital Firm (15th Edition)
15th Edition
ISBN: 9780134639710
Author: Kenneth C. Laudon, Jane P. Laudon
Publisher: PEARSON
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Chapter 11, Problem 6DQ
Program Plan Intro

Knowledge management:

Knowledge management is a set of processes evolved in an organization in order to create, collect, retain, maintain, transfer, and distribute the firm’s knowledge.

Business value of knowledge management:

  • Organization can review the process undergoing in an environment and can learn things and adopt the cultivated knowledge into its business processes.
  • This adoption of new knowledge from other environment enables the business to work effectively and efficiently.

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