Management Information Systems: Managing the Digital Firm (15th Edition)
15th Edition
ISBN: 9780134639710
Author: Kenneth C. Laudon, Jane P. Laudon
Publisher: PEARSON
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Chapter 11, Problem 5DQ
Program Plan Intro
Knowledge Management:
- Knowledge management is the efficient management of available information, through a system of procedures and methods, by organisations. It involves creation, storage, transfer, and application of knowledge.
- This chain of activities creates a value chain to the business.
Information systems utilised in knowledge management provides communication with peers, exchange of internal and external knowledge. - While there are ample technologies, the management of knowledge is an integral part of a business that provides organisations a competitive advantage and financial gains.
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Management Information Systems: Managing the Digital Firm (15th Edition)
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