Management Information Systems: Managing The Digital Firm -- Student Value Edition (16th Edition)
Management Information Systems: Managing The Digital Firm -- Student Value Edition (16th Edition)
16th Edition
ISBN: 9780135191927
Author: Kenneth Laudon, Jane Laudon
Publisher: PEARSON
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Chapter 11, Problem 3RQ

Explanation of Solution

Enterprise-wide knowledge management systems and its value for business:

  • These systems collect, store, distribute and apply digital content and knowledge.
  • They are equipped with the capacity to search information, storage of structured as well as unstructured data, and the ability to identify the expertise of employees within the organisation.
  • They are general purpose and business wide efforts that also provides supporting technologies such as portals, search engines, learning management systems and tools for collaboration.
  • Structured knowledge systems provide databases and supporting tools for organisation and storage of structured documents.
  • Similarly, semi structured knowledge such as email or rich media, are stored in databases and tools for their organisation in a semi structured knowledge system.
  • The discovery of new knowledge through development of powerful systems by researchers have led to evolution of visualisation, simulation, and virtual reality systems.

Knowledge network systems:

  • They establish a directory of corporate experts for each knowledge domain...

Explanation of Solution

Role of Taxonomies in facilitating knowledge management:

  • They are used to organise information into specific categories based on classification schemes.
  • They provide ease of access to utilise the enterprise content management which stores large amount of information.

Role of MOOCs in facilitating knowledge management:

  • Massive Open Online Courses (MOOC) are open educational courses, available online, through the internet providing access to large number of participants.
  • Companies use them as a new way of learning content that is delivered online, where collaboration of people with each other is possible...

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