To describe: The process of communication and formal and informal communication.
Explanation of Solution
Describe the process of communication and formal and informal communication:
In communication process, the sender would send the message by encoding. The message will be sent to the channel, which can be formal or informal channel. Then the receiver would receive the message and the message will be decoded.
Formal communication is the kind of communication in which the information or the communication passes through the predefined channels.
Informal communication is the kind of communication in which the information will flow in every direction. Here, the information will flow freely. It is not backed with any pre-determined channels.
Want to see more full solutions like this?
Chapter 11 Solutions
Essentials of Organizational Behavior (13th Edition)
- Practical Management ScienceOperations ManagementISBN:9781337406659Author:WINSTON, Wayne L.Publisher:Cengage,Operations ManagementOperations ManagementISBN:9781259667473Author:William J StevensonPublisher:McGraw-Hill EducationOperations and Supply Chain Management (Mcgraw-hi...Operations ManagementISBN:9781259666100Author:F. Robert Jacobs, Richard B ChasePublisher:McGraw-Hill Education
- Purchasing and Supply Chain ManagementOperations ManagementISBN:9781285869681Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. PattersonPublisher:Cengage LearningProduction and Operations Analysis, Seventh Editi...Operations ManagementISBN:9781478623069Author:Steven Nahmias, Tava Lennon OlsenPublisher:Waveland Press, Inc.