OPERATIONS MANAGEMENT >CUSTOM<
OPERATIONS MANAGEMENT >CUSTOM<
14th Edition
ISBN: 9781266767234
Author: Stevenson
Publisher: MCG CUSTOM
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Chapter 10.2, Problem 1.1RQ
Summary Introduction

To explain: The steps that a company can take to reduce the possibility of false inspection reports.

Case summary: In the given case, federal authorities accused a worker of a firm in the state of NY of forging signatures on inspection reports. An employee in question was a manufacturer in the company PM which specialized in high-tolerance machining to build space flight vehicles for company S and other contractors. The employee worked in the company PM as a quality assurance engineer and allegedly falsified several inspection reports by saying that the parts had been inspected but in actuality, they had not been inspected. If any part which is not inspected includes malfunction, then it could result in catastrophic failure of the company’s mission. When the employee was arrested by the authority, S also terminated its contract with the company PM. Therefore, the company ceased its operations which makes many workers jobless.

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