Balanced Score Card: It is a performance measure implemented to evaluate the performance of an entity based on four major parameters: Financial Perspective Customer Perspective Internal Process Perspective Learning and Growth Perspective Indicators of the entity’s performance in each of these parameters are evaluated and a comparison is done to track progress and achievement of the entity’s organizational objectives and goals. To Discuss: The reason of measures used in a balanced scorecard differs from company to company.

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Chapter 10, Problem 9Q

To determine

Balanced Score Card:

It is a performance measure implemented to evaluate the performance of an entity based on four major parameters:

Financial Perspective

Customer Perspective

Internal Process Perspective

Learning and Growth Perspective

Indicators of the entity’s performance in each of these parameters are evaluated and a comparison is done to track progress and achievement of the entity’s organizational objectives and goals.

To Discuss:

The reason of measures used in a balanced scorecard differs from company to company.

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