MINDTAP MANAGEMENT FOR DAFT/MARCIC'S UN
10th Edition
ISBN: 9781305627789
Author: MARCIC
Publisher: IACCENGAGE
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Question
Chapter 10, Problem 2ED
Summary Introduction
To determine:
If being in team for a prestigious and remarkable project will make you overlook the facts and be instrumental in making unethical decisions. How can you suggest investing extra time to make this project smooth and effective?
Introduction / Case study:
A training program organized in MicroPhone, a telecommunication company for customer service project. It is lead by Kristin Cole who is Head of HR. Sara MacIntosh joined the organization reporting to Kristin into their training operations. The above training is a week program for 3000 employees with a cost of $40 Million. However after looking into the extensive details of the project Sara understood that it is going to cost more than that if the training has to be continued the way it is planned for.
She reported to Kristin about her concerns however Kristin was not ready to listen. Also she demanded Sara to organize it and make it successful with said budget and there will not be any changes. As an option now Sara proposed that she will invest extra time and make sure the project will be successful.
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You are the newly appointed CEO of TechSouth, a South African multinational technology company based in Cape Town. TechSouth specialises in manufacturing smartphones, laptops, and smart home devices. The company has a significant presence in the African market and has recently expanded into Europe and Asia. However, TechSouth is facing several critical challenges:· Declining Market Share - Over the past three years, TechSouth has lost considerable market share to both localcompetitors and international giants like Samsung and Apple. The company's products are perceived as outdated and lacking innovation.· Employee Engagement Issues - Recent employee surveys indicate low morale and engagement levels, particularly among the younger workforce, leading to high turnover rates. Many employees feel disconnected from the company's vision and mission.· Siloed Departments - The organizational structure at TechSouth is highly siloed, with departments operatingindependently rather than…
Provide an introduction that is brief, entertaining, and clearly communicates the project's aim. It should succinctly summarise the scenario and significant problems, describe the strategy used to answer the issue, and offer context for the project. The project's goal should be articulated clearly to attract the reader's attention.
Chapter 10 Solutions
MINDTAP MANAGEMENT FOR DAFT/MARCIC'S UN
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