UNDERSTANDING MANAGEMENT-MINDTAP
UNDERSTANDING MANAGEMENT-MINDTAP
11th Edition
ISBN: 2818440049460
Author: DAFT
Publisher: CENGAGE L
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Chapter 10, Problem 2AYSED
Summary Introduction

To determine:

If being in team for a prestigious and remarkable project will make you overlook the facts and be instrumental in making unethical decisions. How can you suggest investing extra time to make this project smooth and effective?

Introduction / Case study:

A training program organized in MicroPhone, a telecommunication company for customer service project. It is lead by Kristin Cole who is Head of HR. Sara MacIntosh joined the organization reporting to Kristin into their training operations. The above training is a week program for 3000 employees with a cost of $40 Million. However after looking into the extensive details of the project Sara understood that it is going to cost more than that if the training has to be continued the way it is planned for.

She reported to Kristin about her concerns however Kristin was not ready to listen. Also she demanded Sara to organize it and make it successful with said budget and there will not be any changes. As an option now Sara proposed that she will invest extra time and make sure the project will be successful.

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