Understanding Management
9th Edition
ISBN: 9781285421230
Author: Richard L. Daft, Dorothy Marcic
Publisher: South-Western College Pub
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Question
Chapter 10, Problem 1GL
Summary Introduction
To discuss:
The various reasons for driver's mistakes.
Introduction/case summary (question specific):
French Grain Bakery is a company that delivers baked products to groceries using 5 drivers. The drivers are supposed to handle the reporting and the company's overall revenue depends on these reports. However, there have been errors made by the drivers causing the company to loose revenue in a greater value. It has been found that 3 out of 5 drivers have an error percentage of 60%, 30% and 10% respective leaving the other two error-free.
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Chapter 10 Solutions
Understanding Management
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