EBK STATISTICAL TECHNIQUES IN BUSINESS
EBK STATISTICAL TECHNIQUES IN BUSINESS
17th Edition
ISBN: 9781259924163
Author: Lind
Publisher: MCGRAW HILL BOOK COMPANY
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Chapter 10, Problem 14E

Most air travelers now use e-tickets. Electronic ticketing allows passengers to not worry about a paper ticket, and it costs the airline companies less to handle than paper ticketing. However, in recent times the airlines have received complaints from passengers regarding their e-tickets, particularly when connecting flights and a change of airlines were involved. To investigate the problem, an independent watchdog agency contacted a random sample of 20 airports and collected information on the number of complaints the airport had with e-tickets for the month of March. The information is reported below.

Chapter 10, Problem 14E, Most air travelers now use e-tickets. Electronic ticketing allows passengers to not worry about a

At the .05 significance level, can the watchdog agency conclude the mean number of complaints per airport is less than 15 per month?

  1. a. What assumption is necessary before conducting a test of hypothesis?
  2. b. Plot the number of complaints per airport in a frequency distribution or a dot plot. Is it reasonable to conclude that the population follows a normal distribution?
  3. c. Conduct a test of hypothesis and interpret the results.
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Chapter 10 Solutions

EBK STATISTICAL TECHNIQUES IN BUSINESS

Ch. 10 - The mean life of a battery used in a digital clock...Ch. 10 - Given the following hypotheses: H0:10H1:10 A...Ch. 10 - Given the following hypotheses: H0:=400H1:400 A...Ch. 10 - The Rocky Mountain district sales manager of Rath...Ch. 10 - The management of White Industries is considering...Ch. 10 - Prob. 13ECh. 10 - Most air travelers now use e-tickets. Electronic...Ch. 10 - A machine is set to fill a small bottle with 9.0...Ch. 10 - Given the following hypotheses: H0:20H1:20 A...Ch. 10 - Given the following hypotheses: H0:=100H1:100 A...Ch. 10 - The amount of water consumed each day by a healthy...Ch. 10 - The liquid chlorine added to swimming pools to...Ch. 10 - A Washington, D.C., think tank announces the...Ch. 10 - Hugger Polls contends that an agent conducts a...Ch. 10 - Prob. 5SRCh. 10 - Refer to Table 104 and the example just completed....Ch. 10 - Prob. 22ECh. 10 - Prob. 23ECh. 10 - Prob. 24ECh. 10 - According to the local union president, the mean...Ch. 10 - Rutter Nursery Company packages its pine bark...Ch. 10 - A new weight-watching company, Weight Reducers...Ch. 10 - Dole Pineapple Inc. is concerned that the 16-ounce...Ch. 10 - According to a recent survey, Americans get a mean...Ch. 10 - A statewide real estate sales agency, Farm...Ch. 10 - According to the Census Bureau, 3.13 people reside...Ch. 10 - A recent article in Vitality magazine reported...Ch. 10 - Prob. 33CECh. 10 - Prob. 34CECh. 10 - A recent study revealed the typical American...Ch. 10 - The postanesthesia care area (recovery room) at...Ch. 10 - www.golfsmith.com receives an average of 6.5...Ch. 10 - During recent seasons, Major League Baseball has...Ch. 10 - Watch Corporation of Switzerland claims that its...Ch. 10 - Listed below is the annual rate of return...Ch. 10 - Many grocery stores and large retailers such as...Ch. 10 - For a recent year, the mean fare to fly from...Ch. 10 - The publisher of Celebrity Living claims that the...Ch. 10 - A United Nations report shows the mean family...Ch. 10 - Prob. 45CECh. 10 - The American Water Works Association reports that...Ch. 10 - A cola-dispensing machine is set to dispense 9.00...Ch. 10 - The owners of the Westfield Mall wished to study...Ch. 10 - The following null and alternate hypotheses are...Ch. 10 - An insurance company, based on past experience,...Ch. 10 - A national grocers magazine reports the typical...Ch. 10 - Prob. 52DACh. 10 - Refer to the Lincolnville School District bus...
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