Fundamentals of Management: Essential Concepts and Applications (9th Edition)
Fundamentals of Management: Essential Concepts and Applications (9th Edition)
9th Edition
ISBN: 9780133499919
Author: Stephen P. Robbins, David A. De Cenzo, Mary A. Coulter
Publisher: PEARSON
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Chapter 1, Problem 43DQ
Summary Introduction

To determine:

The emphasis on customer service and innovation and emphasis towards employees and ways by which organization support it employees in servicing coustomers and in being innovative.

Introduction:

Manager is someone who works in an organization by overseeing the activities of the people working under him. He acts effectively in getting his work done by the fellow employees. He has middle employees, team leaders, and first line employees under him.

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