Bundle: Management, Loose-Leaf Version, 13th + MindTap Management, 1 term (6 months) Printed Access Card
13th Edition
ISBN: 9781337502160
Author: Richard L. Daft
Publisher: Cengage Learning
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Question
Chapter 1, Problem 17EE
Summary Introduction
To rate:
The situation: "I think it is better to be polite and not hurt people' feelings".
Introduction:
In this situation, there is a need to explain the behaviour or outlook of mine towards being polite and not hurt people's feelings.
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Managing a variety of personalities can be challenging for an employer who has a mix of Gen Y, Gen X, and Baby Boomer employees. As a manager, it is important to have some knowledge of psychology. It is your job to make sure everyone on your team is being as productive as possible, even if you have to treat everyone a little bit differently to do so.The more effective you are at flexing your managing style, the more effective your employees will carry out their assignments. Devora Zack writes in her book Managing for People Who Hate Managing: "Flexing your style means being versatile in how you lead, communicate and motivate. A tough approach propels one employee; mild-mannered encouragement inspires another. Being flexible requires proficiency in a range of techniques; to draw upon as needed."Why is understanding psychology important for management and organizations? Examine the applicable traits managers must have to manage a wide range of personalities in the workplace.
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Mely Reyes didn't know what to do. After graduating from DLSUD in 1998, she had taken a job with major beer company, thinking she could pursue her in interests in sales. The beer company had a reputation for being like ‘’family’’ but it turned out that it was like no family she’d ever known. The sales and marketing director seemed to go out of his way to diminish the employee’s importance by making comments like ‘’if you want to leave, go ahead. I’ve got another 1,000 applicants just like you’’
She had spent her first year working for the company and was now trying to figure out whether to leave for another company, find a small one or change career together. ‘‘This is not why I got a business management degree for’’ she thought. Now, in the summer of 1999, she was facing a very tight job market and hadn’t been able to save a penny for a year. All she knew that she was miserable.
What will be the impact to the company of the attitude of the sales and marketing director in dealing…
Chapter 1 Solutions
Bundle: Management, Loose-Leaf Version, 13th + MindTap Management, 1 term (6 months) Printed Access Card
Ch. 1 - Prob. 1OTJVCCh. 1 - Prob. 2OTJVCCh. 1 - Prob. 3OTJVCCh. 1 - Prob. 1DQCh. 1 - Prob. 2DQCh. 1 - Prob. 3DQCh. 1 - Prob. 4DQCh. 1 - Prob. 5DQCh. 1 - Prob. 6DQCh. 1 - Prob. 7DQ
Ch. 1 - Prob. 8DQCh. 1 - Prob. 9DQCh. 1 - Prob. 10DQCh. 1 - Prob. 1EECh. 1 - Prob. 2EECh. 1 - Prob. 3EECh. 1 - Prob. 4EECh. 1 - Prob. 5EECh. 1 - Prob. 6EECh. 1 - Prob. 7EECh. 1 - Prob. 8EECh. 1 - Prob. 9EECh. 1 - Prob. 10EECh. 1 - Prob. 11EECh. 1 - Prob. 12EECh. 1 - Prob. 13EECh. 1 - Prob. 14EECh. 1 - Prob. 15EECh. 1 - Prob. 16EECh. 1 - Prob. 17EECh. 1 - Prob. 18EECh. 1 - Prob. 1SGBCh. 1 - Prob. 1EDCh. 1 - Prob. 2EDCh. 1 - Prob. 3EDCh. 1 - Prob. 1CFCACh. 1 - Prob. 2CFCACh. 1 - Prob. 3CFCA
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