Excellence in Business Communication (11th Edition)
Excellence in Business Communication (11th Edition)
11th Edition
ISBN: 9780133544176
Author: John V. Thill, Courtland L. Bovee
Publisher: PEARSON
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Chapter 1, Problem 14LOC
Summary Introduction

To determine:

What factors affect the value of communication technology?

Introduction:

Nowadays businesses rely heavily on technology to improve communication. With the advancement of such communication sources, technology has not only brought benefits for communication but also ways to hinder it. No matter how advanced technology has become, it’s important to note that technology is only an effective tool that can be used to improve communication but not as a replacement for the interpersonal communication.

Interpersonal communication- It is an exchange of ideas, thoughts, and expressions between two or more people.

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