Tech Manual for Erjavec's Automotive Technology: A Systems Approach
Tech Manual for Erjavec's Automotive Technology: A Systems Approach
6th Edition
ISBN: 9781133933731
Author: ERJAVEC, Jack, Thompson, Rob
Publisher: Delmar Cengage Learning
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Chapter 1, Problem 13RQ

Normally, whose job is it to greet the customer and complete the repair or work order?

  1. service manager
  2. parts manager
  3. automotive technician
  4. service advisor

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