Chapter 1, Problem 1.21E

Key success factors. Vargas Construction Company provides construction services for major projects. Managers at the company believe that construction is a people-management business, and they list the following as factors critical to their success:

1. a. Increase spending on employee development to streamline processes.
2. b. Foster cooperative relationships with suppliers that allow for more frequent deliveries as and when products are needed.
3. c. Integrate tools and techniques that reduce errors in construction projects.
4. d. Train employees in green construction techniques to appeal to companies seeking LEED certification.
5. e. Benchmark the company’s gross margin percentages against its major competitors.

Match each of the above factors to the key success factors that are important to managers.