You've been promoted to the position of Manager at the Ibis Hotel in Kuala Lumpur, whichis a great opportunity. It is your responsibility as the hotel's management to ensure that theentire facility is free of debris and always clean. To accommodate its visitors, the hotel isexpected to provide them with an internet connection, a complimentary breakfast, non-smoking rooms, and laundry facilities. Upon arrival, guests are greeted with delicious fruittrays and are provided with complimentary limousine service. Conduct a KANO ANALYSISon the case study provided above, and identify the elements that can influence the value of aproduct or service based on the results.

The Kano Model is a technique for analysis and measuring consumer needs. It's a method of…

Answered: You've been promoted to the position of…

Practical Management Science

6th Edition

ISBN:9781337406659

Author:WINSTON, Wayne L.

Publisher:WINSTON, Wayne L.

Chapter2: Introduction To Spreadsheet Modeling

Section: Chapter Questions

Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...

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18. The Two-Rivers Oil Company near Pittsburgh transports gasoline to its distributors by truck. The company recently contracted to supply gasoline distributors in southern Ohio, and it has $600,000 available to spend on the necessary expansion of its fleet of gasoline tank trucks. Three models of gasoline tank trucks are available. Truck Model Capacity (gallons) Purchase Cost Monthly Operating Cost, Including Depreciation Super Tanker 5,000 $67,000 $550 Regular Line 2,500 $55,000 $425 Econo-Tanker 1,000 $46,000 $350 The company estimates that the monthly demand for the region will be 550,000 gallons Of gasoline. Because Of the size and speed differences Of the trucks, the number Of deliveries or round trips possible per month for each truck model will vary. Trip capacities are estimated at 15 trips per month for the Super Tanker, 20 trips per month for the Regular Line, and 25 trips per month for the Econo-Tanker. Based on maintenance and driver availability, the firm does not want to…
For this assignment, you will be required to identify a research topic that is relevant to Logistics and supply chain management.You will not be able to start the assignment until you understand what we mean by “research” in Introduction to Research, as you have probably understood the concept differently in previous modules and assignments. You will create a short, catchy title for the proposed research and describe the background and context in which the research would take place. You will need to formulate and present the research problem in such a way that the reader understands why this research is worth doing and why it is a manageable, specific problem that has not been researched before. This will require additional study and extensive reading. Once you have a well-developed research problem, you will describe the relevance of the research and formulate research question/s, explaining what outcomes you expect if you were to conduct the research. A relevant theory will need to…

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