You arrive at the airport and wonder to what extent the security checkpoint is a leanoperation. Among other things, you observe that it takes about 30 seconds to check anID, scan a passenger for weapons, and X-ray their luggage. However, the average customer spends about 20 minutes in the process. This observation is an example of whichof the following?a. Waste of capacityb. Waste of a flow unit’s timec. Waste of materialsd. This observation is unrelated to lean.

Practical Management Science
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ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
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You arrive at the airport and wonder to what extent the security checkpoint is a lean
operation. Among other things, you observe that it takes about 30 seconds to check an
ID, scan a passenger for weapons, and X-ray their luggage. However, the average customer spends about 20 minutes in the process. This observation is an example of which
of the following?
a. Waste of capacity
b. Waste of a flow unit’s time
c. Waste of materials
d. This observation is unrelated to lean.

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