Why do you think this trend has emerged? What market is it helping to serve? 2.Find an example of a hotel that has responded to your chosen trend and explain how the trend has informed or changed the hotel’s business strategy or practice. 3.Are there any trends that are not listed above that you think should be added? Try to name at least two. Why are these important accommodation trends today

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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Hotel for Dogs – Philanthropy and Media Coverage

 

In 2014, the media was taken by storm with a story about a hotel in North Carolina that combined philanthropy with their business model. The property expanded on the trend of allowing dogs in hotels by fostering rescues from a nearby shelter and allowing guests to adopt them. Guests appreciated the warm interactions with the animals and several dogs were adopted as a result (Manning, 2014).Not only did the property provide a valuable service and enhance the guest experience, but the story was repeated across multiple media outlets, creating publicity for the hotel.

 

This is an example of a trend: allowing pets in hotels!.

Now choose from one of the following trends, and research it to answer the questions that follow:

 

•Carbon offset programs

•Customization

•Reputation management

•Digital concierge

•Themed sleep

•Lifestyle food choices

•Educational experiences

•Millennial traveler

•Sharing economy

•Green certified

•Extreme experiences

 

Questions to Answer:

1.Why do you think this trend has emerged? What market is it helping to serve?

2.Find an example of a hotel that has responded to your chosen trend and explain how the trend has informed or changed the hotel’s business strategy or practice.

3.Are there any trends that are not listed above that you think should be added? Try to name at least two. Why are these important accommodation trends today?

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