Why do you think it is important for companies today to be focused on the front line customers in their business? Consider our current global economy, social media, and companies today becoming more focused on customer service as a way to improve their bottom line.

Why do you think it is important for companies today to be focused on the front line customers in their business? Consider our current global economy, social media, and companies today becoming more focused on customer service as a way to improve their bottom line.

Understanding Business

12th Edition

ISBN:9781259929434

Author:William Nickels

Publisher:William Nickels

Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment

Section: Chapter Questions

Problem 1CE

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