Who needs to be involved in assessing the cost of customers waiting for service if the customers are(a) the general public and (b) employees of the organization?

Business/Professional Ethics Directors/Executives/Acct
8th Edition
ISBN:9781337485913
Author:BROOKS
Publisher:BROOKS
Chapter4: Practical Ethical Decision Making
Section: Chapter Questions
Problem 2.1EC
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Who needs to be involved in assessing the cost of customers waiting for service if the customers are
(a) the general public and (b) employees of the organization?

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