Which of the following is an example of assertive communication? Sally has difficulty telling her staff “no” when she doesn’t want to do something. Andy yells and shouts when he wants to do something. Patricia never lets others know when she is feeling sad or angry. Dennis listens to what others say and is direct about his own feelings.
Which of the following is an example of assertive communication? Sally has difficulty telling her staff “no” when she doesn’t want to do something. Andy yells and shouts when he wants to do something. Patricia never lets others know when she is feeling sad or angry. Dennis listens to what others say and is direct about his own feelings.
Phlebotomy Essentials
6th Edition
ISBN:9781451194524
Author:Ruth McCall, Cathee M. Tankersley MT(ASCP)
Publisher:Ruth McCall, Cathee M. Tankersley MT(ASCP)
Chapter1: Phlebotomy: Past And Present And The Healthcare Setting
Section: Chapter Questions
Problem 1SRQ
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5. Which of the following is an example of assertive communication?
Sally has difficulty telling her staff “no” when she doesn’t want to do something. |
Andy yells and shouts when he wants to do something. |
Patricia never lets others know when she is feeling sad or angry. |
Dennis listens to what others say and is direct about his own feelings. |
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