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Which management approach views an organization as one system in a series of subsystems and that each subsystem is a component of the whole and thus is interdependent with other subsystems?

Which management approach views an organization as one system in a series of subsystems and that each subsystem is a component of the whole and thus is interdependent with other subsystems?

Understanding Business
Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
Problem 1CE
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A large Chinese travel agency, Trip.com Group Limited, experienced a 13% performance improvement among call center employees who were randomly assigned to work from home for nine months. Similarly, positive results were recorded at a large Italian utility in an experiment permitting greater choice in working from home, and its employees reported lower stress and higher life satisfaction. Eager to experience higher productivity and a happier workforce, the CEO of a regional travel agency sent an email to all managers at the corporate headquarters to embrace teleworking. The decisions of several managers follow: Octavio Torres, HR manager in corporate, decides to let anyone on the payroll team telecommute. He has IT install software on their laptops that measures keystrokes, emails sent, and records workers conversations via camera while they work at home. Artificial intelligence software flags suspicious keystrokes and conversations for later review by a manager. Gerquetta Moore, another HR manager in corporate, also decides to let her HR generalists telecommute. She does not use any tracking software to measure productivity but instead holds weekly video calls in which she shares the vision for their department and solicits reports on her team's successes and challenges. Melveen Ozeki's sales team has telecommuted for two years and she focuses on having her team members learn about new markets, and develop skills and experience to diagnosis stagnant markets so team members spend more time on high potential customers and products likely to lead to higher revenues. Aleksander Price, Chief Operating Officer, emphasized a structured, formal network of relationships among specialized positions in an organization and created a team to develop rules and regulations to standardize behavior of telecommuting employees. He believes that authority should reside in the position and not with an individual employee.
Transcribed Image Text:A large Chinese travel agency, Trip.com Group Limited, experienced a 13% performance improvement among call center employees who were randomly assigned to work from home for nine months. Similarly, positive results were recorded at a large Italian utility in an experiment permitting greater choice in working from home, and its employees reported lower stress and higher life satisfaction. Eager to experience higher productivity and a happier workforce, the CEO of a regional travel agency sent an email to all managers at the corporate headquarters to embrace teleworking. The decisions of several managers follow: Octavio Torres, HR manager in corporate, decides to let anyone on the payroll team telecommute. He has IT install software on their laptops that measures keystrokes, emails sent, and records workers conversations via camera while they work at home. Artificial intelligence software flags suspicious keystrokes and conversations for later review by a manager. Gerquetta Moore, another HR manager in corporate, also decides to let her HR generalists telecommute. She does not use any tracking software to measure productivity but instead holds weekly video calls in which she shares the vision for their department and solicits reports on her team's successes and challenges. Melveen Ozeki's sales team has telecommuted for two years and she focuses on having her team members learn about new markets, and develop skills and experience to diagnosis stagnant markets so team members spend more time on high potential customers and products likely to lead to higher revenues. Aleksander Price, Chief Operating Officer, emphasized a structured, formal network of relationships among specialized positions in an organization and created a team to develop rules and regulations to standardize behavior of telecommuting employees. He believes that authority should reside in the position and not with an individual employee.
7e. Which management approach views an organization .... Which management approach views an organization as one system in a series of subsystems and that each subsystem is a component of the whole and thus is interdependent with other subsystems? Multiple Choice O human relations blue ocean strategy systems theory systematic management bureaucracy
Transcribed Image Text:7e. Which management approach views an organization .... Which management approach views an organization as one system in a series of subsystems and that each subsystem is a component of the whole and thus is interdependent with other subsystems? Multiple Choice O human relations blue ocean strategy systems theory systematic management bureaucracy
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