Where can nursing home personnel obtain detailed information on how to comply with the federal standards of care?  Note: I've asked this question twice and got 2 different answers either A or D. So which one is the correct one?    A. Nursing Home reform act  B. requirements of participation C. interpretive guidelines  D. Certification surveys

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Six Sigma

Six Sigma’s usage for measurement standards goes back to Carl Friedrich Gauss, 1855, when the normal curve concept was introduced.

Quality Control

Quality Management System (QMS), Quality Assurance (QA) and Quality Control (QC) are part of Quality umbrella.