What is the capacity of the system in the scenario below?
Question 1
What is the capacity of the system in the scenario below?
Scenario:
A large, high volume warehouse-style discount grocery & retail operation receives pallets of wholesale goods to stock their shelves. Each day the Shipping/Receiving (S/R) manager verifies & logs receipt of pallets which takes about 30 minutes (0.5 hours per pallet, hpp). The S/R manager then sends the received pallets to the staging area for pricing. It takes just about 75 minutes (1.25 hours) to price a pallet of goods; consequently, there are two “pricers”. The priced items are then place on the shelves throughout the warehouse by nine “stockers” at an average rate of about a pallet every 90 minutes (1.5 hours) per stocker. At the same time the stockers are placing items on shelves, an employee called a “shelf-spotter” rotates stock forward in the shelving to make room for the stockers which takes about 12 minutes (0.20 hours) per pallet-quantity of items. At the end of each day an analyst performs an operation called “cycle-counting” to reconcile the quantity of shelved goods with a computer report. The analyst cycle-counts for 15 minutes (0.25 hours) for each pallet-count of goods shelved.

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