What can Ms. Cover do from a job design standpoint to help with the turnover problem?
Critical Path Method
The critical path is the longest succession of tasks that has to be successfully completed to conclude a project entirely. The tasks involved in the sequence are called critical activities, as any task getting delayed will result in the whole project getting delayed. To determine the time duration of a project, the critical path has to be identified. The critical path method or CPM is used by project managers to evaluate the least amount of time required to finish each task with the least amount of delay.
Cost Analysis
The entire idea of cost of production or definition of production cost is applied corresponding or we can say that it is related to investment or money cost. Money cost or investment refers to any money expenditure which the firm or supplier or producer undertakes in purchasing or hiring factor of production or factor services.
Inventory Management
Inventory management is the process or system of handling all the goods that an organization owns. In simpler terms, inventory management deals with how a company orders, stores, and uses its goods.
Project Management
Project Management is all about management and optimum utilization of the resources in the best possible manner to develop the software as per the requirement of the client. Here the Project refers to the development of software to meet the end objective of the client by providing the required product or service within a specified Period of time and ensuring high quality. This can be done by managing all the available resources. In short, it can be defined as an application of knowledge, skills, tools, and techniques to meet the objective of the Project. It is the duty of a Project Manager to achieve the objective of the Project as per the specifications given by the client.
Ms. Cover is the manager of a computer division in the federal government. Among her various responsibilities is the central data entry office, with 10 GS–4 data entry clerks and one GS–5 supervisor.
The starting salary range for a GS–4 data entry clerk with limited skills is comparable to the starting salary in private industry. However, after about six months of on-the-job experience, most data entry clerks can get a substantial pay increase by taking a job in private industry. It has become common knowledge in industry that Ms. Cover has a very good training program for data entry clerks and that her division represents a good source of personnel. As a result of this reputation, Ms. Cover has experienced a heavy turnover during the last several months. In fact, the problem has recently become severe enough to create a tremendous work backlog in her division. In short, she has had to oversee so many trainees that the division’s overall productivity has declined.
Within the data entry section are three notable exceptions who have worked for Ms. Cover for several years. These three have recently been responsible for most of the work turned out in the division. The GS–5 supervisor has been running the section for five years. Just recently, she informed Ms. Cover that she had been offered a job with another company with a small pay increase and no supervisory responsibilities.
Ms. Cover has always felt that the data entry clerks should be upgraded to the GS–5 level and the supervisor’s job to GS–6. In fact, on several occasions, Ms. Cover has mentioned this idea to her boss, John Clayton. She believes not only that these jobs should be upgraded but also that this action would go a long way toward solving her turnover problem. Unfortunately, Clayton has never shown much interest in Ms. Cover’ idea.
What can Ms. Cover do from a job design standpoint to help with the turnover problem?
Step by step
Solved in 2 steps
